Terms & Conditions

TERMS & CONDITIONS
The Campus Bookings

Please read carefully the Terms and Conditions outlined below, which govern the use of the services made available through The Campus website and which are applicable in The Campus facilities:

PADEL & TENNIS 

Please note that check-in at the Tennis and Padel Pavilion is required 10 minutes prior to the time of your booking. Any delay may affect the duration of the activity booked. In order to complete your check-in, please advise Booking Name and/or Booking Reference to the colleague at the desk.

CYCLING

Please note that check-in at The Bike Shed is a required 10 minutes prior the time of your booking. Any delay may affect your participation in the booked activity. In order to complete your check-in, please advise Booking Name and/or Booking Reference to the colleague at the desk. Payment is required on the day of the activity.

FITNESS 

Please note that check-in at the High-Performance Gym is required 10 minutes prior the time of your booking. Any delay may affect your participation in the booked activity/class. In order to complete your check-in, please advise Booking Name and/or Booking Reference to the colleague at the desk.

WELLNESS & REHABILITATION 

Pre-booking of any Wellness or Rehabilitation treatment is required and check-in must be ensured 10 minutes prior the time of your booking. Any delay may affect the duration of the treatment reserved.

CANCELLATION POLICY

The Campus requires 24 hours’ notice to cancel any reservation/activity. In the event of a cancellation, credit will be issued for the same service. If we do not receive the required notification, no credit will be issued and the transaction will be completed. 

Cancellations made within the refund period will be processed using the same credit card details used for payment. Any bank charges that may apply will not be refunded.

On exception of the Wellness & Rehabilitation, please note that the proper apparel/equipment is required to carry out the activities booked. Not meeting these requirements may lead to the activity to be cancelled.